Effective Date: June 15, 2025
Welcome to Got Poop NJ. By using our pet waste removal services, you agree to the following terms and conditions. Please read them carefully.
By scheduling or receiving services from Got Poop NJ, you (the “Client”) agree to these Terms & Conditions. Services may include recurring or one-time pet waste removal at your residential or commercial property.
Client agrees to provide safe and unobstructed access to the yard or area requiring service. If access is blocked (e.g., locked gates, aggressive pets, snow coverage), Got Poop NJ will notify the client and may skip service that day without refund. Repeated access issues may result in cancellation of service.
While we love animals, we request that aggressive dogs be secured or kept indoors during scheduled visits. Our team reserves the right to skip a visit if a pet’s behavior poses a safety risk.
All pet waste will be picked up, bagged, and removed from the premises unless otherwise agreed. We use sanitary, pet-safe procedures and disinfect tools between properties.
We operate in most weather conditions. However, during extreme weather (heavy snow, ice, flooding, etc.), service may be delayed or rescheduled. Service may also be adjusted on major holidays, with advance notice to clients.
Payment is due according to your selected billing plan (weekly, monthly, or per visit). Invoices are sent via email or your preferred method. Late payments may result in a suspension of service until the account is current.
You may cancel or pause your service at any time with 24 hours’ notice. Refunds are not provided for missed services due to access issues or unnotified cancellations. Satisfaction is important—if you’re ever unsatisfied, contact us and we’ll make it right.
Got Poop NJ is fully insured. We are not liable for damage to property resulting from hidden hazards, unsafe yard conditions, or undisclosed pet behavior. We are not responsible for illness or injury to pets unrelated to our service.
Client information is kept confidential and used solely for scheduling, billing, and communication. We will never share or sell your information.
Got Poop NJ reserves the right to refuse or discontinue service at our discretion, including but not limited to unsafe conditions, non-payment, or repeated cancellations.